Candy washing machine

Candy E03 error code: drain fault

The washing machine cannot drain.

DIY: easyTypical repair: £70–£150 for a pump replacement including parts; filter clearing is free.

Likely causes

  • Blocked pump filter
  • Blocked hose
  • Failed pump

How to fix E03

  1. Unplug the washing machine (or switch off at the wall) for 5–10 minutes to clear any temporary fault, then restart it.
  2. Clean the filter and drain hose.
  3. Run a short test cycle. If E03 returns, the fault is still there and an engineer should look at it.
Always switch off and unplug the appliance before inspecting it. Never work on gas appliances or fixed electrical wiring yourself — call a Gas Safe registered engineer or a qualified electrician.

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Full fault guide

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Frequently asked questions

What does Candy error code E03 mean?

The washing machine cannot drain. On a Candy washing machine, E03 is shown as "drain fault".

How do I clear the E03 error on a Candy washing machine?

Switch the appliance off at the wall for 5–10 minutes, then restart. If E03 comes back, work through the checks on this page — the fault is real and needs fixing, not just resetting.

How much does it cost to fix Candy E03?

£70–£150 for a pump replacement including parts; filter clearing is free. is typical, depending on the part. Simple blockages cost nothing to clear yourself.

Does E03 mean the same on every Candy model?

Not always. Codes are broadly consistent within a brand, but model ranges differ. Check your manual if the symptoms below don’t match.