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Neff dishwasher

Neff E25 error code: drain pump blocked

The drain pump is blocked or failing.

DIY: moderateTypical repair: £80–£160.

Likely causes

  • Debris in the pump
  • Failed drain pump

How to fix E25

  1. Unplug the dishwasher (or switch off at the wall) for 5–10 minutes to clear any temporary fault, then restart it.
  2. Clean filter, remove debris from the pump cover.
  3. If still failing, replace the pump.
  4. Run a short test cycle. If E25 returns, the fault is still there and an engineer should look at it.
Always switch off and unplug the appliance before inspecting it. Never work on gas appliances or fixed electrical wiring yourself — call a Gas Safe registered engineer or a qualified electrician.

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Full fault guide

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Frequently asked questions

What does Neff error code E25 mean?

The drain pump is blocked or failing. On a Neff dishwasher, E25 is shown as "drain pump blocked".

How do I clear the E25 error on a Neff dishwasher?

Switch the appliance off at the wall for 5–10 minutes, then restart. If E25 comes back, work through the checks on this page — the fault is real and needs fixing, not just resetting.

How much does it cost to fix Neff E25?

£80–£160. is typical, depending on the part. Simple blockages cost nothing to clear yourself.

Does E25 mean the same on every Neff model?

Not always. Codes are broadly consistent within a brand, but model ranges differ. Check your manual if the symptoms below don’t match.