Miele washing machine

Miele F35 error code: door cannot be unlocked

The door lock does not release.

DIY: moderateTypical repair: £60–£130.

Likely causes

Faulty door lock

How to fix F35

Unplug the washing machine (or switch off at the wall) for 5–10 minutes to clear any temporary fault, then restart it.
Wait a few minutes and switch off; replace the lock if it persists.
Run a short test cycle. If F35 returns, the fault is still there and an engineer should look at it.

Always switch off and unplug the appliance before inspecting it. Never work on gas appliances or fixed electrical wiring yourself — call a Gas Safe registered engineer or a qualified electrician.

Full fault guide

Washing machine door won't openDetailed causes, DIY steps and costs

Other Miele washing machine error codes

Miele washing machine repair near you

Frequently asked questions

What does Miele error code F35 mean?

The door lock does not release. On a Miele washing machine, F35 is shown as "door cannot be unlocked".

How do I clear the F35 error on a Miele washing machine?

Switch the appliance off at the wall for 5–10 minutes, then restart. If F35 comes back, work through the checks on this page — the fault is real and needs fixing, not just resetting.

How much does it cost to fix Miele F35?

£60–£130. is typical, depending on the part. Simple blockages cost nothing to clear yourself.

Does F35 mean the same on every Miele model?

Not always. Codes are broadly consistent within a brand, but model ranges differ. Check your manual if the symptoms below don’t match.