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Samsung washing machine

Samsung UE error code: unbalanced load

The drum is out of balance and cannot spin.

DIY: easyTypical repair: £70–£170; a motor or board repair costs more.

Likely causes

  • Single heavy item
  • Overloaded drum
  • Machine unlevel

How to fix UE

  1. Unplug the washing machine (or switch off at the wall) for 5–10 minutes to clear any temporary fault, then restart it.
  2. Redistribute the load.
  3. Check the machine is level.
  4. Run a short test cycle. If UE returns, the fault is still there and an engineer should look at it.
Always switch off and unplug the appliance before inspecting it. Never work on gas appliances or fixed electrical wiring yourself — call a Gas Safe registered engineer or a qualified electrician.

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Full fault guide

Other Samsung washing machine error codes

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Frequently asked questions

What does Samsung error code UE mean?

The drum is out of balance and cannot spin. On a Samsung washing machine, UE is shown as "unbalanced load".

How do I clear the UE error on a Samsung washing machine?

Switch the appliance off at the wall for 5–10 minutes, then restart. If UE comes back, work through the checks on this page — the fault is real and needs fixing, not just resetting.

How much does it cost to fix Samsung UE?

£70–£170; a motor or board repair costs more. is typical, depending on the part. Simple blockages cost nothing to clear yourself.

Does UE mean the same on every Samsung model?

Not always. Codes are broadly consistent within a brand, but model ranges differ. Check your manual if the symptoms below don’t match.